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How can I use the vacation mode?
How can I use the vacation mode?

Going away for holidays or can’t deliver sales for a specific period of time? Turn on that vacation mode.

Updated this week

The vacation mode lets you pause your seller profile on marko, so you can take a break without worrying about delivering your sales. It’s like hitting the pause button for your shop.

How do I turn on vacation mode on my profile?

You can set a start and end date for when you are away. You can even edit your vacation mode anytime — just change the start or end dates when needed. You can turn on the vacation mode for up to 90 days at a time.

☝️ If you need a longer pause, contact marko support at [email protected].


What happens if I have ongoing sales?

If you turn on the vacation mode while you have an active sale, you’ll get an alert about any ongoing orders that need your attention. If you can’t complete your sale because you can’t ship the item or meet the buyer, contact our support at [email protected] and indicate what sale needs to be canceled. That way, we’ll let the buyer know and refund them immediately.

What will buyers see when I’m away?

When vacation mode is on, buyers will see a banner on your profile and listings, letting them know that your shop is taking a break. When you’re back, we’ll send a push notification to buyers inviting them to purchase items from your shop again!

Enjoy your holidays while vacation mode takes care of your shop 🌴

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