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A seller’s handbook on how to overcome mishaps in the shipping process.

What if I encounter an issue with my item?

Our piece of advice on how to handle the situation when the buyer reports a damaged item.

Get the scoop on handling missing packages: track, contact the carrier, and open a case if necessary.

You shipped the item, and it arrived damaged or went MIA? We gathered for you some tips on how to handle such situations.

Find answers and get help from Intercom Support and Community Experts

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